Your Trusted NDIS Service Provider in Berwick

Mercy and Hope

Mercy and Hope Support Services Australia is a trusted and NDIS provider built with an aim of improving the lives of people with disability in Australia.

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We are your specialists in the NDIS

Welcome to Mercy and Hope Support Services

Mercy and Hope Disability specialists in the NDIS (National Disability Insurance Scheme) Service are compassionate professionals dedicated to enhancing the lives of individuals with disabilities. With expertise in various areas of support, they offer tailored assistance to NDIS participants, ensuring their needs are met with dignity and respect.

These specialists provide personalized care, including daily living support, transportation assistance, community engagement, and more…

Your trusted partner in care and support NDIS.

  • Specialists in Support For High Needs
  • A Team of Support Coordinators
  • Art Music and Pet Therapy
  • Younger Onset Dementia Specialist
  • Always Speak To a Real Person
  • We Cater to 40+ Languages

Mission

Empowering people with disabilities through support, advocacy, and inclusion to enhance independence.

Vision

A world where people with disabilities enjoy equal opportunities, full inclusion, and enhanced quality of life.

Purpose

Inclusion, empowerment, respect, advocacy, compassion, accessibility, equality, independence and innovation.

We provide 24/7 Care

We provide 24/7 care for our participants. Speak to us today about how we can assist.

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Mercy and Hope Support Services

We recognize that living with a disability can bring challenges to daily living. Our services aim to help you feel empowered and supported to live an independent, enriched and happy life.

Assistance in Household Tasks

Helping with chores, cleaning, cooking, organizing, laundry, shopping, and maintenance to maintain…

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Specialist Support Services

Tailored assistance for specific needs, including therapy, tutoring, technical support, legal advice…

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Assistance Travel & Transport

Offering aid in trip planning, booking accommodations, arranging transportation, navigating routes…

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Positive Behaviour Support

Positive Behavior Support employs proactive strategies, reinforcement, and teaching to promote desirable…

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Therapeutic Support

Therapeutic support offers specialized interventions, counseling, and techniques to address mental, emotional, or physical…

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Personal Mobility Equipment

Personal mobility equipment includes wheelchairs, walkers, canes, and scooters, aiding individuals in movement…

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Why Choose Mercy and Hope Support Services

At Mercy and Hope Support Services, we are a team of passionate professionals who care about helping NDIS participants and senior citizens in Aged Care Facilities experience a fulfilling life.

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Respect

Truthfulness, integrity, transparency—pillars of trustworthy communication.

Empowerment

Empowerment is enabling individuals to gain control, confidence, and independence.

Compassion

Compassion is showing empathy, care, and kindness towards others’ suffering.

Quality

Quality means meeting high standards of excellence, reliability, and satisfaction.

Transparency

Transparency is open, honest communication and full disclosure of information.

Diversity

Diversity is embracing and valuing differences in people and perspectives.

NDIS FAQs

We are always open minded and happy to connect with people.

The National Disability Insurance Scheme (NDIS) is a new approach to providing specialised care and assistance for people with disabilities under the age of 65. It enables people with permanent and significant disabilities to access government funding to purchase disability support services. These NDIS services improve their quality of life, allow active participation in society, and help them achieve their goals.

The NDIS covers a wide range of services, including but not limited to therapy, personal care, assistive technology, home modifications, and respite care. The NDIS encompasses a diverse array of services, including, but not limited to, therapy, personal care, assistive technology, respite care and home modifications.

To qualify for NDIS services, eligibility criteria are determined by factors including age, residency status, disability, and the extent to which your disability affects your daily life. There are three fundamental eligibility conditions:

  1. You must be an Australian citizen, permanent resident, or hold a special category visa.
  2. Your age should fall within the range of 7 to 65 years.
  3. You must have a substantial disability that necessitates support for your daily activities.
To begin your application for NDIS services, you should get in touch with the National Disability Insurance Agency (NDIA) and request an access request form. After completing the form, kindly submit it to the NDIA for their evaluation of your eligibility.

Certainly, within the NDIS framework, you have the freedom to exercise choice and control over your service providers. You are empowered to select the providers you prefer and collaborate with them to create a personalised plan tailored to your needs.

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